Updated: Thursday, Aug 12, 2024

This Privacy Policy governs the manner in which meromoto (A product of Asterdio Pvt. Ltd) collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://meromoto.com/ website (“Site”). This privacy policy applies to the Site and all products and services offered by Meromoto.

Personal identification information

We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site.. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Data Deletion Requests

Your Rights:
You have the right to request the deletion of your personal data that we have collected. We are committed to respecting your privacy and ensuring the protection of your personal data.

How to Request Data Deletion:
If you wish to request the deletion of your personal data, please follow these steps:

Contact Us: Send an email to support team at support@meromoto.com. Include the following information in your email

Your full name
The email address associated with your account or the data you wish to delete
A detailed description of the data you want to be deleted

Verification: To ensure the security of your data, we may need to verify your identity before processing your request. We may ask you to provide additional information or documentation to confirm your identity.

Processing Your Request: Upon verification, we will process your request and delete your personal data from our systems. We will notify you once your request has been completed. Please note that it may take up to 30 days to process your request.

Exceptions:
In certain circumstances, we may not be able to comply with your request to delete your personal data. These exceptions may include:

If we need to retain your data to comply with legal obligations
If we need to retain your data to complete a transaction or provide a service you requested
If retaining your data is necessary for the security, integrity, or operability of our systems

Contact Information:
If you have any questions or concerns about our data deletion process, please contact our Data Protection Officer at:

Email: support@meromoto.com
Address: Sankhamul, Lalitpur, Nepal
Phone: 9802347269/9801038838

Changes to this privacy policy

Meromoto has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.