Community Guidelines

As we continue to fill our lives with more meaningful things, remember that we can all make each and every interaction an enjoyable one by being awesome! These Community Guidelines are here to help us understand what it means to be part of our MeroMoto community. (If you’re using MeroMoto, we’ll assume that you’re cool with these Community Guidelines and Terms of Service.)

For a better MeroMoto community,

Be caring

We care about our community, and you should too. Being polite and respectful to one another has never been a bad idea. Ever.

Make the effort

Spend the first few seconds thinking of how you want your listing to catch everyone’s attention when they scroll past it, we’re not kidding when we say that items with attractive cover photos get more views. Tell us something truthful about your item – a short background story, why you want to sell it, or who you want to sell it to! We want buyers and sellers to connect with one another to fill one another’s lives with meaningful experiences. That’s it: 30 seconds of real effort!

Build trust

Leaving reviews for one another is one of the best ways we can help each other; praise sellers that have been good to you, and let them know if things can be improved next time. The more we know about our community (and ourselves), the better it is for everyone!

Be responsible

Treat others as you would like to be treated. For example, if both parties have already committed to a deal, it wouldn’t be nice to withdraw from it just because someone offered a better deal.

Make an offer and be flexible

MeroMoto is a place where we find new homes for our items. Let’s keep this goal in mind when arranging the details of a deal. A little bit of give-and-take never hurts anyone.

Be smart

When meeting up, arrange to do so in a public space that is convenient and comfortable for both parties, such as a shopping mall. Please remember to check that the item is as described. When mailing, always opt for trackable mail! Check out this infographic for tips on selling and buying safely.

Keep all deals within MeroMoto

Refrain from diverting your buyers to transact on another platform. Let’s keep selling simple and easy that way!

Don’t be creepy

Do not make inappropriate requests or remarks that will make another person uncomfortable. Making suggestive remarks or requests, sending inappropriate pictures, and requesting modeled shots of skimpy clothing items are strictly not allowed. 

Don’t be rude

The use of vulgarities is a big no-no on our platform. Again, let’s all try to be nice to one another.

Don’t spam

Spamming out messages in chats or in the comments section is not allowed. Please keep the promotion of your item or service to a single listing.

Don’t threaten

Inciting fear, threatening violence, and wishing harm on others are strictly not allowed. 

Be inclusive

You wouldn’t want to be on the receiving end of any discrimination, so don’t do unto others what you don’t want others to do unto you. Let’s put aside stereotypes and welcome diversity in our community!

Your experience at MeroMoto is extremely important to us and we are always here to make it better each step of the way. If you ever encounter an issue that you would like us to take a look at, please reach out to us here.

Any action taken by MeroMoto will be based on the amount of information available to us. We will assess, to the best ability, whether the user has the intention to violate our Community Guidelines and take the necessary steps. We seek your understanding that we want to protect you and keep your interactions safe, and at the same time, respect freedom of expression in the marketplace. To that end, we have empowered you to block off unwanted interactions through the “block” feature should you feel uncomfortable about further interactions with another user.